Jamaican Roots Naturals
Privacy Policy
Last Updated: August 23, 2026
At Jamaican Roots Naturals, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, subscribe to our communications, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact our customer service team
- Submit a form or review
- Participate in promotions, surveys, or giveaways
Depending on how you interact with us, this information may include:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Account login information
- Order and purchase information
- Communication preferences
- Information you provide when contacting us
For payment transactions, payments may be processed through third-party payment providers. We generally do not store your complete payment card details on our servers.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- Website interactions and usage information
We may use cookies and similar technologies to help our website function properly, understand how visitors use our website, and improve your online experience.
3. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Deliver products to you
- Process payments
- Provide customer support
- Communicate with you about your orders
- Create and manage customer accounts
- Send newsletters and promotional communications where permitted
- Improve our website, products, and services
- Personalize your shopping experience
- Prevent fraud, abuse, and unauthorized activity
- Maintain website security
- Comply with applicable legal and regulatory requirements
We only use personal information for legitimate business purposes and in accordance with applicable privacy laws.
4. Marketing Communications
If you choose to subscribe to our newsletter or marketing communications, we may send you information about:
- New products
- Special offers
- Discounts
- Promotions
- Hair-care tips
- Brand news and updates
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.
5. Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Process purchases
- Understand website traffic
- Improve website performance
- Provide relevant marketing and advertising
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
6. How We Share Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third-party service providers that help us operate our business, such as:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- E-commerce and technology providers
- Email and marketing service providers
- Analytics providers
- Customer service platforms
These providers may only use information as necessary to provide services to us or as otherwise permitted by law.
We may also disclose information where required to comply with legal obligations, enforce our policies, protect our rights, or prevent fraud or other unlawful activity.
7. Payment Information
Payments made through our website may be processed by third-party payment providers. Your payment information may be subject to the privacy policies and security practices of the applicable payment provider.
Jamaican Roots Naturals does not generally retain complete credit or debit card information on its own servers.
8. Shipping Information
To fulfill your order, we may provide necessary information such as your name, shipping address, phone number, and order details to our shipping or delivery partners.
This information is used only as necessary to deliver your purchase and provide related services.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
10. Third-Party Websites
Our website may contain links to third-party websites, services, social media platforms, or payment providers.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Children's Privacy
Our website is not intended for children under the age required by applicable law to provide consent to the processing of personal information.
We do not knowingly collect personal information from children without appropriate parental or legal consent. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.
12. Your Privacy Rights
Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Request restrictions on certain processing activities
- Opt out of marketing communications
- Request information about how your personal information is used
Some rights may be subject to legal limitations or exceptions.
To exercise an applicable privacy right, please contact us using the details provided below.
13. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
When information is no longer required, we may securely delete or anonymize it.
14. International Data Transfers
Depending on the service providers we use, your personal information may be processed or stored in countries outside Jamaica.
Where applicable, we take reasonable steps to ensure that personal information transferred internationally receives appropriate protection in accordance with applicable laws.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or how we handle your data, please contact Jamaican Roots Naturals through the contact information provided on our website.
Jamaican Roots Naturals
Email: avaiproducts@gmail.com
Website: jamaicanrootsnaturals.com
We are committed to protecting your privacy while providing a safe, transparent, and enjoyable shopping experience.